Honesty in Business: Truth Delayed Is Leadership Betrayed with Chris Ball, John W. McDougall Co.

Chris Ball shares insights on the construction industry, contrasting practices in South Africa and the US. He emphasizes leadership principles, balancing people and processes for business success. The discussion explores enhancing project management through data visibility and using Smartsheet for data management. Chris discusses software customization, reliability, and the challenges of standard versus custom solutions. He also covers evaluating software, stress-testing demos, and cost assessments for small companies. Chris touches on employee motivation, performance bonuses, and concludes with advice for young professionals and thoughts on trust in outsourcing within the AEC industry.