From Estimating to COO: Growth Through Emotional Intelligence with Mike Wood, Jarrett Companies

Mike Wood, COO at Jarrett Companies, shares his journey in the construction industry, highlighting the growth and structuring of the company, including its expansion into full-service MEP and new divisions. He discusses building successful teams, leadership evolution, and fostering self-awareness to avoid burnout. Mike emphasizes the importance of honesty, respect, and trust in leadership, as well as navigating difficult conversations. He outlines the benefits of a double check system, enhancing client relationships, and the significance of clear communication and documentation. The episode also covers investing in technology, such as CRM implementation, and reflects on two decades of business experience.