Driving Positive Accountability: From Blame to Collaboration with Rob Frost, NextGen Contracting

Rob Frost discusses his journey from the military to the construction industry, emphasizing the importance of structured processes in a growing company. He explains the benefits of a self-perform strategy and how ESOP impacts decision-making and employee ownership. Rob shares insights on integrating culture with labor partners and the role of vision in strategic planning. He highlights positive accountability and calculating ROI beyond finances, considering risk and efficiency. The episode covers building an operating system to reduce risk, challenges of deploying QMOS, tech investments like Smart Barrel, organizing digital architecture, and offers advice on empathy and people skills.